Shipping and Returns

What are the costs and delivery times?

The goods purchased on our site are delivered throughout the Italian territory through the service of SDA.

*Days: Monday through Friday excluding holidays



Do you want to make a return?

With Ksurgery, the return service is quick and easy.

To return purchased goods, you must send written notice by registered letter with return receipt to:

Vida Srl - Via G. Galilei, 4 - 56040 Crespina Lorenzana (PI)
P.IVA - CF 01469470494



Right of withdrawal

The right of withdrawal is provided by Legislative Decree September 6, 2005, No. 206.

The customer may exercise the right of withdrawal within 14 working days of receipt of the goods. The notice may be sent, within the same period, by e-mail to info@k-surgery.com provided that it is confirmed by registered letter with acknowledgment of receipt within the next forty-eight hours.

Vida Srl

Via G. Galilei, 4 Crespina Lorenzana (PI) - 56040

Tel. +39 050 643281

Mail. info@k-surgery.com



Return shipment

For a return to be accepted, the goods must be undamaged and properly packaged so that they are not damaged in transit.



Refund

The refund, equivalent to the amount of the product and the original delivery costs, is received by the customer within 14 days from the time of withdrawal from the purchase contract. Shipping costs for the return of products is the responsibility of the customer. Ksurgery uses the right not to accept damaged or broken goods.